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Before You Buy a CCMS, Fix Your Mess: A Consultant’s Unfiltered Stories

  • Presentation
  • Content-Strategie & Informationsarchitektur
  • 24. April
  • 11:00 AM (CEST) - 11:40 AM (CEST)
  • finished
  • Christoph Beenen

    Christoph Beenen

    • kothes GmbH

Contents

Many teams believe that introducing a CCMS alone will transform their documentation. In real projects, the opposite is true: a system only succeeds when content structures, metadata and processes are ready to support it. This presentation shares practical, unfiltered stories from consulting work, showing how small but strategic improvements—clear content ownership, lightweight metadata rules, and simple workflow agreements—make CCMS projects faster, smoother and far more successful.
Participants will learn why tool introduction, content preparation and process design must always run together, how to assess readiness in days rather than months, and how pragmatic adjustments create real value long before full system rollout. The session focuses on realistic steps, field‑tested methods and what truly matters for long‑term success

Takeaways

Learn why CCMS success depends on aligning tools, content, metadata and processes—and how to prepare efficiently without slowing down projects

Speaker

Christoph Beenen

Christoph Beenen

  • kothes GmbH
Biography

Christoph is a consultant specializing in systems, processes, and content operations in technical documentation, with more than 15 years of industry experience. He designs use-case-driven information solutions, governance models, and scalable workflows for customers across many industries—supporting both mid-sized companies and large international corporations.

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