Vita
Maria Tippler is a User Assistance Developer Specialist at SAP, with over 4 years of experience in the SAP customer experience division. She holds a Master’s in Information Technology from McGill University, specializing in data science and UX. Maria excels in technical writing, content analytics, and prompt engineering for large language models. She leads the quality and measurement work package at the central level of the organization and is part of the SAP Catalyst program, contributing to SAP's innovation and transformation as an early-career thought leader. Recognized for her collaboration, she received the prestigious SAP Canada Labs award alongside her colleagues in CX Analytics. She is passionate about the intersection of technical writing, artificial intelligence, analytics, and user experience. Maria blends her technical expertise with strong soft skills, using data science and customer feedback to drive strategic decisions and innovation in improving user satisfaction.