Information Energy Program Detail

Back to the Conference Program

Why your terminology management fails – and what you can do about it

  • Presentation
  • Content-Strategie & Informationsarchitektur
  • 03. April
  • 09:30 AM (CEST) - 10:10 AM (CEST)
  • finished
  • Lena Krauß

    Lena Krauß

    • Lexeri GmbH

Contents

Most technical writers consider terminology an important part of their work. However, the main objective of what terminology is supposed to achieve – if existent at all – is often too vague. As a result, terminology is pushed further and further back on the roadmap and eventually fails before any process can even begin. So, it’s not surprising to find out that most technical documentation teams are frustrated with their terminology process, according to our surveys. But what if the “classic” terminology process according to the waterfall model could be kept to a minimum? What if terminology could be up and running within a few days? This presentation is about an agile and pragmatic approach to terminology management without getting tangled up in complex details. Just like the agile approach in software development, we’ll start from the ground up and challenge the terminology principles we’ve all taken for granted so far.

Takeaways

  • How to set up a lean terminology process without obstructing future additions.
  • How to get terminology up and running quickly.

Prior knowledge

Basic knowledge in terminology management

Basic knowledge in technical writing

Speaker

Lena Krauß

Lena Krauß

  • Lexeri GmbH
Biography

Lena Krauß is Chief Customer Officer at Lexeri GmbH, where she manages the entire customer division. She studied linguistics and translation studies with a focus on terminology in Augsburg and Würzburg, as well as at the Université de Sherbrooke in Canada. After holding various positions in the translation industry, she transitioned to technical documentation, where she supported clients in the areas of content management, translation, and terminology as a project manager and consultant. At Lexeri, she designs the customer journey, builds strategic partnerships with universities and companies, and represents the company at trade shows and industry events. As one of the hosts of the community event TermCafé Franken, she regularly moderates knowledge-sharing sessions on a wide range of terminology topics.

Back