Leveraging AI and New Technologies in Home Appliance Manuals: A Shift in Technical Communication
- Presentation
- AI and New Technologies in TC
- 04. April
- 09:00 - 09:40 AM (CEST)
- 07:00 - 07:40 AM (UTC) | 03:00 - 03:40 AM (EDT)
- Find your local time here: Time Converter
- finished
-
Bomin Kim
- LG Electronics
-
Hanbit Lee
- LG Electronics
Contents
Our presentation titled "Leveraging AI and New Technologies in Home Appliance Manuals: A Shift in Technical Communication" highlights the integration of AI and new technologies in creating innovative and effective home appliance manuals.
Using our Global Manual Documentation System (GMDS), integrated with Adobe FrameMaker, we have refined the manual creation process, ensuring consistency and precision.
Moreover, our Digital Manual Generate System (DMGS) is harnessing the power of AI for efficient digital manual creation with user-friendly features such as AI-based semantic search and integrated educational video content.
Ultimately, our Superset-powered data dashboards analyze user behavior, informing improvements to our manuals, fostering a user-centric documentation approach.
Takeaways
Understanding the role of AI in enhancing technical communication, and insights on how new technologies can foster a user-centric approach in document creation.
Prior knowledge
The audience should ideally have a basic understanding of data analysis, an awareness of manuals and user experience, and a recognition of the importance of technical communication.