Developing Solutions in a Global, Virtual Team

  • Presentation
  • Global and Cultural Aspects of TC
  • 02. April
  • 10:30 - 11:10 AM (CEST)
  • 08:30 - 09:10 AM (UTC) | 04:30 - 05:10 AM (EDT)
  • Find your local time here: Time Converter
  • finished
  •  Laura Katajisto

    Laura Katajisto

    • Etteplan

Contents

Developing AI solutions with global, virtual teams presents both challenges and opportunities. This presentation discusses experiences with fostering collaboration, communication, and productivity across diverse, geographically dispersed teams. First, we recap the common obstacles faced by virtual teams. Second, we examine how to train a technical writing organization to co-develop tools for themselves. Third, we look at how to plan your development in an environment with team members with varying expertise and roles. And finally, we explore how to arrange testing in a virtual setting.

 

 

Takeaways

In this presentation, you'll hear suggestions for developing technical communicators as developers and learn about prerequisites for solution development from the tech comms point of view.

 

 

Prior knowledge

Technical communicators with a few years of experience.

Speaker

 Laura Katajisto

Laura Katajisto

  • Etteplan
Biography

Laura Katajisto is a Solutions Architect at Etteplan. After a 20-year career in technical communication, she’s done it all – technical writing, information design, CMS development, process improvement, and lately, digital content creation, publishing, and delivery, just to name a few. Laura’s looked at tech comms from both business and IT side, and worked with several different companies helping them with the digitalization of technical documentation. Laura is a popular speaker and trainer, and likes to share what she’s learned. She’s just so very lazy in Twitter.