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Contents

Copilot agents promise efficiency and insight—but only when built on a foundation of reliable content and human expertise. In this workshop, we’ll demonstrate an intelligent workflow that accelerates content governance while enhancing quality and trust.

The session features a live demo of Copilot agents working with humans to tackle real governance challenges such as duplication, ambiguity, and accuracy challenges at scale. We will explore workflows that combine automation and human oversight for accurate content and reliable AI delivery.

What you'll do:

Following the demo, participants will work in groups to identify their own best use cases for human-agent collaboration:

• Map pain points in their current processes.
• Identify opportunities where Copilot agents and automation could deliver measurable improvements.
• Collaborate in groups to design actionable strategies and share insights with the wider audience.

By the end of the workshop, you’ll leave with a clear understanding of how to combine AI speed with human judgment to achieve robust, scalable content governance.

Takeaways

Key Takeaways:

• AI agents can transform governance workflows.
• Subject matter experts intervene for oversight and quality assurance.
• Semantic context layers are critical for reliable AI and automations.
• Practical automation ideas.

Prior knowledge

While no prior knowledge of AI and automations is required, participants should have foundational knowledge of existing governance processes and policies within their organisations. However, all are welcome to participate and learn.