AI and the Future of Technical Documentation: From LLMs to Fully Agentive Workflows

  • Keynote
  • AI and New Technologies in TC
  • 22. April
  • 04:00 PM (CEST) - 04:40 PM (CEST)
  •  Michael Iantosca

    Michael Iantosca

    • Avalara Inc

Contents

Many technical documentation teams are already experimenting with AI, some more extensively than others. Whether through direct use of large language models (LLMs) or commercial tools that incorporate them, AI is becoming a common part of the landscape. But integrating AI into isolated tasks is one thing -automating the entire content supply chain is something else entirely.
 

You may have heard of AI agents and agentive workflows. But have you actually seen a complete, end-to-end agentic workflow in action, one designed specifically for the production and management of technical documentation? Join Michael as he shares what it takes to build an industrial-grade agentive content supply chain. This isn’t just about writing clever prompts or deploying a single-purpose bot. It’s about orchestrating a comprehensive, multi-agent system where content professionals collaborate with AI across the entire content lifecycle.

 

Takeaways

This isn’t hype or hypothetical. Michael will demonstrate real, production-ready agentive workflows already delivering results and evolving rapidly. These systems are transforming not only how content is produced, but also what it means to be a content professional in the age of AI.

Speaker

 Michael Iantosca

Michael Iantosca

  • Avalara Inc
Biography

Michael Iantosca is the Senior Director of Content Platforms at Avalara Inc. Michael spent 38 of his 43years at IBM as a content pioneer – leading the design and development of advanced content management systems and technology that began at the very dawn of the structured content revolution in the early 80s. Dual trained as a content professional and systems engineer, he led the charge building some of the earliest content platforms based SGML and DITA and formed the team at IBM that invented DITA.