Technologies such as IBM’s Watson and Microsoft’s Azure LUIS will be mentioned. This presentation will focus on how the CONTENT you feed into these systems has a dramatic and direct impact on the results you get, how quickly you get results and the investment needed:
- topic-based modular content
- one question = one answer = one topic
- rich metadata sets
- actionable content object-oriented content – with built-in methods
Examples on how this can be achieved in a real customer facing financial services application will be shown.