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Bots and Why the Hell Use them?

Arthur Boivin | 1. day, Lecture

Conversational bots are all over the place today. So why the hell use them and how?

There are virtual agents that will be part of the scene for user experience management tomorrow, whether we like it or not.
What are their benefits and limitations? We need to understand how they work and integrate them into our content design. First, we need to distinguish fantasy and reality.