Just think about a few examples:
- Your customers can receive context-dependent information about your products tailored to their needs using a chatbot
- An entire documentation set can be automatically assembled from individual stand-alone pieces of information based on a bill of materials
- Textual troubleshooting topics can be automatically converted on-the-fly to an interactive flowchart that represents the troubleshooting procedure visually
- Project documentation, such as requirements specifications, costs breakdown, or sales proposals, can be assembled automatically from project or product requirements
However, a big question is if such solutions that automatically assemble, generate, and aggregate content can be developed and maintained in a standard and cost-effective manner.
In this presentation, we'll discuss what it takes to make the content ready for automation and how you can begin a content automation initiative in your organization.