In this session, attendees will learn:
- What are intelligent information in technical documentation?
- How can they be used in content delivery scenarios (user assistance, service information, training, etc.)
- The second wave of automation in CCMS
While the first wave was about automating reuse and layout, the second wave automates working with a CCMS. Instead of manually composing or filtering maps of topics, the CCMS automatically combines and aggregates information products based on the additional intelligent information.
Content 4.0; CCMS; Automation