Learn More About the Experts of the Advisory Board
Toni Ressaire, Info4Design, President
Toni Ressaire is a technical communicator, trainer and consultant. She’s worked with companies in the software development industry on five continents. Toni has some rather non-traditional uses for traditional tech comm tools. She’s currently working with a team developing innovative tools and methodologies to answer the need for information applied to existing and new technologies (VR, AI, chatbots, etc.).
Toni is a founding member of the Information 4.0 Consortium and Tech Writers Without Borders and an Adobe Partner. She is president of US-based Route 11 Publications and a new company, Info4Design, based in France.
Andy McDonald, TECH'advantage, Software Product Manager - Innovative Information Solutions
Trained as a social psychologist, I've been designing and writing documentation for the oil industry since 1988, and am now Documentation Software Products Manager for Tech Advantage in the Paris area.
Having seen methods, norms and formats come and go, due to my training I naturally prefer to concentrate on the people involved in the processes and the end user requirements. With the advent of social and collaborative media, it’s now time to focus on role in the chain of delivery.
Documenation delivery to users of software has to change, be agile and more reactive. Harnessing feedback and expert input is where we will go. Software isn't only about getting things done, it's about getting them done better with added advantage (the advantage part in TECH).
Ray Gallon, Co-founder, The Transformation Society
Ray Gallon is co-founder of The Transformation Society, a research and consulting company. He has over 40 years as a communicator, first as an award-winning radio producer and journalist, then in the technical content industries. His management experience includes a stint as program manager of WNYC-FM, New York City’s public radio station.
Ray has always been interested in the meeting point between technology and culture, and has used his broad experience to advantage with companies such as IBM, General Electric Health Care, Alcatel, 3M, and the OECD, as well as in smaller companies and startup enterprises.
Ray is a university lecturer and a speaker at events throughout the world. He has contributed articles and chapters to many books and periodicals and is the editor of the recently published “Language of Technical Communication” (XML Press).
Ray shares his life between the Languedoc region of France and Barcelona, Spain.
Michael Fritz, CEO of tekom Deutschland/tekom Europe/tcworld GmbH
Michael Fritz holds a degree in business administration and a PhD in media sciences. He worked for several associations, e.g. as head of an institute for lifelong learning. Since 1996 he is Chief Executive Officer (CEO) of Gesellschaft für Technische Kommunikation – tekom Deutschland e.V. and since 2013 also CEO of Europe’s largest association for technical communication – tekom Europe. He is also CEO of tcworld GmbH, a company providing services for tekom / tekom Europe.